Peer Coaching In The Workplace

Overview:

Coaching has always been the role of leaders in developing people, increasing employee engagement, improving performance and in managing change. We can attest to the fact that coaching works!

Now imagine if everyone, including the individual contributors, in your organization provides coaching to each other. You will create a workplace where:

  • Everyone engages in conversations that provoke innovative and critical thinking;
  • Employees act as “thinking partners” to each other in determining strategies and actions; and
  • People do not heavily depend on their managers and generate solutions on their own.

Equipping everyone with the ability to coach will make your organization a “learning and thinking” organization

man verifies his professional coach's license
Coaching in the Workplace

Course Objectives

At the end of the 3-hour learning session, participants are able to:

  • Inject coaching in the employees’ day-to-day interactions;
  • Identify situations where participants can apply coaching; and
  • Immediately practice the coaching skills they have gained from the session.

Course Topics:


  • What is Coaching?
  • The Non-Directive Approach of Coaching
  • The Coach-Like Approach
  • The Impact of Shifting to a Coach-Like Approach
  • The Power of Coaching in Day-To-Day Conversations
  • Skills Needed in a Coach-Like Communication Style
  • The Coach Mindset
  • Coaching Situations
  • What are “Coachable Moments”?

After participants undergo multi-cultural training in the workplace, Benchmark provides 5- to 10-hour one-on-one coaching support to select individuals and conducts follow-through sessions and other reinforcement activities to ensure application of learning on the job.

Methodology


Benchmark Consulting strongly believes in the power of facilitating interactive learning sessions. Hence, consistently embracing the Knowing-Doing-Being format in the way we design and facilitate our learning sessions:

  • Knowing – The learning session will provide participants with a strong conceptual foundation about the non-directive approach of coaching.
  • Doing – Participants will be provided tools and skills needed to be able to carry our coach-like conversations in their day-to-day interactions. The, too, will be given opportunities to experience and practice during the session.
  • Being – The session will present the necessary mindset one must have in being able to successfully conduct coach-like conversations.